Frequently Asked Questions
Everything you need to know about your Denman shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the domestic region, while international orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for beauty tools?
We offer a 30-day return policy for unused items in their original packaging. Due to hygiene reasons, we cannot accept returns on brushes or combs that have been opened or used.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are Denman products suitable for all hair types?
Yes, our range is designed to cater to all hair textures. From our iconic D3 brush for curl definition to our paddle brushes for smoothing, we have tools specifically engineered for fine, thick, curly, and straight hair.
How do I clean and maintain my Denman brush?
To maintain your brush, remove loose hair regularly. Wash the pad and bristles in warm, soapy water, rinse thoroughly, and allow to air dry away from direct heat or sunlight.
Do you offer professional discounts for hair stylists?
Yes, we have a dedicated professional program for licensed stylists and salon owners. You can apply for a trade account through our 'Pro' portal to access exclusive pricing.